23:48
A guest asks on WhatsApp if there is a room on Saturday
Nobody answers until morning. By then they already booked another hotel or Booking, with commission.
The operating system for hotels that grow without growing their team
Reservations, rates, housekeeping, and charges in one place, with Sofia answering WhatsApp and Instagram at any hour.
9:41
Casa ArcosBusiness accountToday
Hi, do you have a room for this Saturday? We are 2
Boutique hotels in Bernal, Tequisquiapan, and San Miguel de Allende already run on Hotelisimo
Casa Mädi
Hotel logo
Hotel logo
Hotel logo
Hotel logo
Hotel logo
A Tuesday anywhere in a 15-room hotel
If any of these moments sound familiar, your team is covering with effort what the tools should resolve.
08:10
Front desk opens the day with piled-up messages
Answering everything eats the first hour, right when departing guests are checking out.
12:30
A double booking between Excel and Booking
Someone has to call the guest, apologize, and find them a room somewhere else.
15:00
A reservation without a deposit that never arrives
The room sat held all weekend and there is nothing to charge.
your new team
Two colleagues who do not sleep and a system that connects them
Sofia takes care of your guests, Agustina watches the operation, and Hotelisimo keeps it in one place. You decide what each one can do.
Sofia
Answers, quotes, and holds
Replies on WhatsApp, Instagram, and Messenger 24 hours with the real information of your hotel. Sends the payment link.
Agustina
Warns you before something fails
Checks dirty rooms before an arrival, pending deposits, and low-occupancy days. Each morning she sends the day’s summary on WhatsApp.
Hotelisimo
One place for your hotel
Reservations, rates, guests, housekeeping, payments, and invoices in the same system, with role permissions for each person on your team.
What moves your hotel’s result,
working together
Platform
Run your hotel your way
A tape chart, rooms, housekeeping, and rates, connected. Your team works from the same information and you stop putting out fires.
Dom
15
Lun
16Mar
17
Mie
18
101
Suite doble
Pablo E.
Pablo E.
Pablo E.
101
Suite doble
Pablo E.
Pablo E.
Pablo E.
101
Suite doble
Pablo E.
Pablo E.
Pablo E.
104
Suite doble
Mantenimiento
Sofia
Turn conversations into direct bookings
She answers WhatsApp, Instagram, and Messenger at any hour. An after-hours question stops being a lost booking.
Payments
Protect revenue before arrival
Deposits with a payment link, automatic reconciliation, and fewer no-shows. Cash flow no longer depends on someone remembering.
Agustina
Decide with information, not instinct
Your operations agent watches inventory, housekeeping, charges, and occupancy, and sends you the month’s report on WhatsApp.
Sofia takes care of your guests, Agustina watches the operation, and Hotelisimo connects it all in one place.
Casa Mädi, Bernal: how it ordered messages, charges, and reports in four weeks
Pablo Escalante, owner · Casa Mädi, Bernal
100
reservations closed by Sofia in four weeks
50%
of messages answered after hours
10 days
from signing to operating with Hotelisimo
Made for boutique hotels
International PMS products are built for chain hotels. Excel and WhatsApp work until the hotel fills up.
Features
Calendar without double sales
Agent that answers social networks
Daily hotel report on WhatsApp
CFDI invoice from the system
Price in Mexican pesos
Support in Spanish
Accompanied implementation
Excel + WhatsApp
International PMS
With another vendor
Varies
Usually in dollars
Varies
At extra cost
Hotelisimo
Included · Sofia
Included · Agustina
From $2,999 MXN
Included
We walk with you from day one
You do not need someone from IT. We configure, migrate your data, and train your team.
1
30-minute demo
We see how you operate today and show Hotelisimo with data similar to your hotel.
2
We configure with you
We load rooms, rates, and policies, set up what Sofia needs to know, and if you come from another PMS or Excel, we move your reservations.
3
You start with your team
We train front desk and housekeeping, and we stay with you on WhatsApp the first weeks.
Clear prices, in pesos
A flat monthly price for hotels of up to 30 rooms. Implementation is included.
Sofia
Hotels on Cloudbeds that want an agent.
From
$1,499
MXN / month
MXN per month
up to 30 rooms
WhatsApp, Instagram, and Messenger
Connected to your Cloudbeds
Payment links
Hotelisimo
The complete system to run your hotel.
$2,999
MXN / month
MXN per month
up to 30 rooms
Reservations, calendar, and rates
Housekeeping, payments, and reports
Agustina included
Hotelisimo + Sofia
Your hotel and your guests in one place.
$4,500
MXN / month
MXN per month
up to 30 rooms
Everything in Hotelisimo
Sofia connected to your PMS
You save $1,498 a month
Questions from someone who runs a hotel
Don’t see yours? Write us on WhatsApp and someone from the team answers.
The operating system for independent hotels: it connects reservations, rates, charges, housekeeping, and guest care. Sofia answers WhatsApp, Instagram, and Messenger on the Hotelisimo PMS or on Cloudbeds. Agustina, the operations agent, is coming soon.
More power, with full privacy
Your hotel’s data and your guests’ data are yours. Everything travels encrypted, each person sees only what their role allows, and Sofia and Agustina work only with the permissions you give. We do not use guest information to train models and we do not share it with third parties.